Case Management in Government -- Thurs, 1 Dec

Case management gives government workers the full picture with consolidated information about citizen interactions and easy-to-use tools for managing cases, contacts and correspondence. Microsoft SharePoint and Dynamics xRM provides an affordable case management framework that's simple to customise and integrates with other Microsoft applications. Case management is a collaborative process of assessment, planning, facilitation to promote quality outcomes through effective stakeholder communication and use of available resources. Successful case management improves quality of outcomes to stakeholders, reduces cost of delivery to government and to stakeholders, improves delivery performance by government and improves service to stakeholders.

 

Please join us at this Case Management Event to hear and see how Microsoft's case management framework can deliver a fast, effective solution for your agency. Plus hear from Rolly Hester, CIO of Department of Indigenous Affairs, how DIA adopted a Case Management solutions from Microsoft which has helped streamline Land Development Assessment processes and Heritage Information management.

 

To register just email -- marlene.kornides@velrada.com -- and provide your name, company and contact number.